BUSINESS DEVELOPMENT MANAGER

Company Overview

DPH LOGISTICS is a dynamic company focused on expanding its client base and driving sustainable financial growth through effective sales strategies and strong client relationships.

Job Summary

We are seeking an ambitious Business Development Manager to lead growth initiatives, develop sales strategies, and build lasting client relationships that drive revenue and customer satisfaction.

Responsibilities

• Develop and implement growth strategies targeting financial gain and enhanced customer satisfaction
• Conduct market research to identify new business opportunities and customer needs
• Schedule and lead business meetings with prospective clients to promote company products and services
• Prepare sales contracts ensuring compliance with legal rules and company guidelines
• Maintain accurate records of sales, revenue, and invoices to support financial tracking
• Provide reliable feedback and deliver after-sales support to ensure client satisfaction
• Build and nurture long-term relationships with new and existing customers to foster loyalty
• Mentor and develop entry-level staff into effective sales professionals through training and coaching
• Set clear goals for the development team aligned with business growth objectives and monitor progress
• Identify and develop new markets to increase sales and expand company reach
• Perform additional duties as assigned by the director to support business objectives

Required competencies and certifications

• Proven experience as a business development manager, business consultant, or in a relevant sales role
• Demonstrated sales track record with measurable results
• Proficiency in MS Office applications to support sales and reporting activities
• Proficiency in English for effective communication and negotiation
• Ability to work under pressure and manage time effectively within business operating hours

Preferred competencies and qualifications

• Experience in customer support to enhance client relationship management
• Knowledge of market trends and dynamics to inform strategic decisions
• Strong communication and negotiation skills to influence client decisions
• Ability to build rapport and foster trust with diverse clients