Customer Service Officer (Freight Forwarding / Logistics / Shipping)
EA RECRUITMENT PTE. LTD.
- Well established company
- Basic $ 3000 - $3500 + Variable Bonus
- Excellent Welfare and Benefits + Career Progression
- Working location: Changi
- Working Days: Monday – Friday
- Working Hours: 9am – 6pm
Job Responsibilities:
- Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
- Able to negotiate rates and cargo space with carriers/airlines.
- Proactively anticipating problems for customers using daily reporting functions.
- Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
- Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
- Solicit sales to established accounts through outbound calls to existing customers.
- Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
- Responsible for maximizing loading and shipping methods for all orders.
- Participate in growth development and cross-training efforts.
- Provide and maintain monthly administrative reports and personal metrics.
- Perform other duties as assigned
Job Requirements:
- Possess minimum Diploma in Logistics or equivalent discipline
- Min 1 year of relevant experience
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.
LIONG ZHAO GUAN (R22107632)
EA Recruitment Pte Ltd
EA License No: 21C0492