Business Analyst (IT Systems & Digital Solutions)
RECRUIT EXPRESS PTE LTD
Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact.
Key Responsibilities
- Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities.
- Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials.
- Support system configuration and administration activities, including access management, onboarding processes, and workflow setup.
- Develop, maintain, and optimise system reports and dashboards to support operational and business needs.
- Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery.
- Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficiency.
- Support change management activities and user adoption of new systems and processes.
- Assist in the implementation and enhancement of government and enterprise technology platforms.
Requirements
- Diploma or Degree in Information Technology, Business Information Systems, or a related discipline.
- Relevant experience in business analysis, systems support, IT operations, or digital transformation projects.
- Strong analytical, problem-solving, and stakeholder management skills.
- Experience in requirements gathering, process mapping, system documentation, or reporting will be advantageous.
- Familiarity with enterprise systems, workflow solutions, or digital platforms is a plus.
- Able to work effectively with both technical and non-technical stakeholders.
Interested applicants, please send your updated resume to ***email_hidden***
