Supervisor
ERT EMPLOYMENT PTE. LTD.
Team Leadership: Lead, motivate, and mentor team members to achieve daily and long-term business goals.
Workflow Management: Delegate tasks, set schedules, and ensure projects or daily operations are completed on time and within budget.
Performance Tracking: Monitor individual and team metrics, provide constructive feedback, and conduct routine performance evaluations.
Training & Onboarding: Train new hires on job responsibilities, company culture, and standard operating procedures.
Conflict Resolution: Act as the primary point of contact for staff disputes, operational bottlenecks, or client/customer complaints.
Compliance & Safety: Enforce company policies and ensure a safe, clean, and compliant working environment.
Key Skills & Qualifications Communication:
Excellent verbal and written skills to convey directives clearly and report to senior management.
Problem-Solving: Ability to make quick, rational decisions under pressure and resolve unexpected workplace challenges.
Organization: Strong time-management and delegation abilities.