Front Desk Administrative Associate

Singapore | Posted: Jun 08, 2026

Job Description

• Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
• Provide directions and assistance to all internal and external customers by handling their requests and inquiries
• Manning of triage
• Exchange access cards for visitors (Next-of-kins, vendors, etc)
• Register new visitors, staff on Visitor Management System (VMS)
• Supervise ART swabbing, when required
• Manage e-mailbox and forward to relevant parties, and reply general inquiry
• Co-ordinate and handle mail distribution, the flow of faxes, and courier services
• Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
• Handling and receiving of delivery/parcels from vendors
• Monitor collection of samples for testing
• Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events
• Support the appointment booking for NOK visits
• Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms
• Inform Housekeeping to clean up the meeting room after the event
• Update the staff phone directory if there are changes
• Upkeep of photocopy machine including calling vendor/ IT for repairs
• Assist with resident's pre-admission (pack welcome basket), admission & discharge process
• Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement
• Prepare weekly and monthly reports for transportation requests and visitation.
• Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment
• Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)
• Any other duties as assigned

Qualifications

• Min. ‘N' Level
• Min. 1-year related experience in customer service
• Excellent communication skills both written and verbal
• Proficiency in Google Suite and/or MS Office

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Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)

Recruit Express Pte Ltd

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We regret to inform that only suitable candidates will be shortlisted for an interview.