Assistant Director, Product Management - Managed Services

Responsibilities

• Lead, strategies and develop new growth engines in Managed Services.
• Mentor and develop a strong performance product management team.
• Manage Product Development Life Cycle for Managed Security & Network Services including Managed WAN/LAN, WIFI & Firewall, starting from conceptualisation, product modelling, planning, development and launch.
• Responsible for Product Business case, Budget and P&L.
• Gain deep understanding of customer experience, identify and fill product gaps and generate new product and services ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Develop product pricing, differentiation and positioning for Go-To-Market strategies.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with IT and engineering teams and internal support team (marketing, operation and billing) to deliver with quick time-to-market and optimal resources.
• Act as a product evangelist to build awareness and understanding.
• Represent the company by visiting customers to solicit feedback on company products and services.
• Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Services portfolio.
• Establish and cultivate partnerships with key partners in Managed Services to deliver differentiated managed services with unique value propositions.
• Lead and develop product GTM strategies, Roadmaps and determine market segmenting, targeting and positioning.
• Monitor product quality against target levels and trigger corrective actions where necessary.
• Develop Business Case and Market Analysis for the products and services.
• Develop, execute and monitor product processes are followed through by each stakeholder
• Monitor product quality against target levels and trigger corrective actions where necessary.

Role Requirements

• Proven track record of successfully developing and growing a portfolio of Managed Network & Managed Security Services.
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
• Demonstrated initiative and creativity/out of the box product development.
• Self-starter. Ability to work independently as well as part of a team.
• Good business acumen and leadership skills.
• Excellent written and verbal communication skills