Senior System Analyst (Agency Contract)

Responsibilities

• Analyze business requirements and translate them into functional and technical designs
• Design end to end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
• Lead solution design ensuring alignment with enterprise architecture, security, and control standards
• Communicate complex technical concepts clearly to business stakeholders and obtain solution sign off
• Own end to end project delivery, including planning, estimation, risk management, and scope control
• Partner with architects, testing teams, vendors, and production support to ensure quality delivery
• Oversee SIT, UAT, performance, and security testing with Test Management teams
• Support production issues, perform root cause analysis, and drive continuous service and performance improvements
• Contribute to product and tool selection through RFPs and proof of concepts.

Requirement

• Bachelor’s degree in computer science, Engineering, or related discipline
• 8+ years of IT experience with strong background in technical project delivery
• Proven experience delivering marketing automation or campaign management solutions
• Strong understanding of the SDLC, including Agile delivery
• Excellent stakeholder management and executive level communication skills
• Ability to work independently, multi task, and deliver under pressure

Functional Expertise

• End to end real time and batch campaign management
• Targeting, segmentation, offer eligibility, prioritization, approvals, and closed loop reporting
• Strong financial services business domain knowledge

Technical Skills

• Adobe Campaign (hybrid on premise and cloud)
• Adobe Analytics, AEM (preferred)
• Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
• Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling

Tools & Certifications

• Project & DevOps tools: MS Project, Confluence, SharePoint, Jenkins, JIRA, Bitbucket
• Analytics and testing tools: Qlik Sense, QuerySurge, Postman

Interested candidates, who wish to apply for the above position, please send your resume to ***email_hidden***

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg. No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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