Global Process Delivery Analyst

Position Type

Full Time

Career area

Human Resources

Location

30 Pasir Panjang Rd #10-31/32, South, Singapore, South East 117440, Singapore

Job ID

R-85690

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

WHO YOU’LL WORK WITH

You will be reporting to the Global Process Delivery Tier II Manager and will collaborate with Global Process Delivery teams in various geos to address any data discrepancies and suggest opportunities for alignment. You will also provide premium service through collaboration with stakeholders to understand and address their concerns, and offer appropriate guidance.

WHO WE ARE LOOKING FOR

Join our Global Process Delivery team where you will be at the forefront of managing high-volume HR processes for our multinational organization. As a Global Process Delivery Analyst I, you will play a pivotal role in ensuring accuracy, efficiency, and compliance of our global HR data and processes. You will tackle substantial workloads with strong critical thinking skills, embracing challenging and ambiguous situations to drive impactful outcomes. If you thrive in a fast-paced environment, possess exceptional attention to detail, and are passionate about supporting employees worldwide, we welcome you to apply for this exciting opportunity.

Bachelor’s degree in a relevant field (e.g., HR, Operations, or Organizational Management), or an equivalent combination of education and experience.

At least 3 years of relevant working experience

Workday experience, specifically within the Core HR area is required, and ServiceNow experience preferred

Exceptional interpersonal and communication skills, and ability to communicate complex concepts to stakeholders at all levels

Flexibility and ability to balance competing priorities

Fluency in in English is required for effective communication with stakeholders. Additional language skills are an advantage.

WHAT YOU’LL WORK ON

At the core of our work, you will be collaborating with relevant stakeholders, and a typical day involves receiving and prioritizing requests from management and HR Partners via ServiceNow, which will include but are not limited:

Creating and maintaining positions and supervisory organizations, as needed and in alignment with our organizational hierarchy.

Processing new hires and ensuring timely completion of data fields critical for smooth integration into payroll systems.

Handling employee transfers and contract extensions, including document creation, within the organization and ensuring accurate position details and compensation while coordinating with managers as needed.

Processing changes in employee work hours, including part-time/full-time transitions and scheduling adjustments.

Conducting regular audits of HR data and transactional processes to ensure accuracy, compliance, and data integrity.

Initiate and be involved in process improvements to improve the efficiency of the team.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

What You Can Expect

OUR HIRING GAME PLAN

01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.