BARISTA SUPERVISOR
YOYO LOUNGE PTE. LTD.
- Supervise and support barista staff during shifts
- Ensure consistent quality of all beverages and food items
- Train new employees on coffee preparation and customer service
- Manage inventory and place orders for supplies as needed
- Handle customer complaints and resolve issues promptly
- Maintain cleanliness and organization of the café
- Create staff schedules and manage shift coverage
- Monitor compliance with health and safety regulations
- Assist in developing and implementing new menu items
- Motivate and coach team members to achieve performance goals