Guest Relation Executive

Established in 2018, Tin Box Group is a multi-concept lifestyle brand that develops owns, and operates a growing portfolio of live entertainment, food and beverage venues in Singapore and Kuala Lumpur.

Job Scope

• Welcome and attend to guests, ensuring a positive customer experience.
• Handle guest enquiries, feedback, and complaints professionally.
• Assist with reservations, seating arrangements, and customer requests.
• Build and maintain good relationships with guests to encourage repeat visits.
• Support outlet operations and ensure service standards are maintained.

Requirements

1. Minimum GCE O-Level qualification.
2. Relevant experience in customer service, hospitality, or F&B is preferred.
3. Good communication and interpersonal skills.
4. Customer-oriented with a pleasant and professional attitude.
5. Able to work shifts, weekends, and public holidays.