Clinical Operations Executive - Healthcare

Salary: up to $4500

Working Days & Hours: Mon-Fri office hours

Location: Queenstown

* Manage service point operations assigned

* Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems

* Work with other department managers to ensure a positive experience for patients along the continuum of care

* Ensuring facilities are patient friendly and safe

* Partner the department managers (Ops & Admin) in achieving customer satisfaction targets

* Responsible for devising innovative services to continually improve service levels and delight customers

* Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached

* Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business

* Manage a group of non-nursing staff providing services in service points.

* Conduct appraisals for non-nursing staff

* Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.

* Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.

* Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

* Participate in committees and other tasks as assigned

Job Requirements: Min Degree in any course

Interested candidates, please submit your resume to: ***email_hidden***

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

***email_hidden***