#SGunited Jobs System Engineer

- Install, test, implement and configure systems (include OperatingSystems and Application Software) in accordance with specifications and servicelevel requirements, ensuring compliance with industry best practices.

- Perform basic administration and check to ensure system is running asexpected in terms of performance and security

- Manage systems changes using an established change request process,including assessing the impact, obtaining necessary approvals, andcommunicating status updates to multiple stakeholders.

- Conduct root cause analysis for system issues and proactivelyimplement measures to prevent recurrence. Continuously monitor the effectivenessof implemented measures and make adjustments as necessary.

- Provide expert technical advice and guidance on systems to customers,project teams, and Level 1 Engineers, assisting them in making informeddecisions and resolving complex technical issues, includingtroubleshooting/integration with/at Front-End Devices.

- Experience in Backend system hardening, security acceptance andvulnerability testing will be preferred.

- Engage with external partners and users

- Gather business and/or application requirements so as to plan, design,install, test and implement systems that meet commitments with our customers

- Monitor and measure the performance and availability of systemsproactively; implement corrective actions identified to improve performance andservice level availability

- Respond promptly to incident, perform root cause analysis and providetemporary or permanent resolution of incidents. Provide timely incident statusupdates to relevant parties

- Implement service continuity measures, i.e., backup/restore proceduresand disaster recovery plan, to ensure continuous operations

- Create and maintain comprehensive documentation for all implementation