Condominium Manager

Company Overview

BOND PROPERTIES PTE LTD has over 30 years of experience in property and facility management, offering managing agent services to strata-titled developments, building owners, government agencies, and Management Corporations.

Job Summary

Manage and coordinate all aspects of condominium operations, including maintenance, administration, financial management, and stakeholder engagement, ensuring compliance with regulations and delivering high-quality property management services.

Responsibilities

• Lead daily meetings and direct site staff to foster teamwork and maintain high morale
• Regulate and control the use of common properties and facilities to ensure proper utilization
• Plan, implement, and review Management Corporation’s policies and decisions on routine and cyclical maintenance
• Oversee estate cleaning, security, landscaping, building maintenance, and contractors, ensuring certification of completed works and recommending payment approvals
• Develop and execute planned maintenance programs for maintenance, improvements, additions, alterations, and repairs of common properties
• Conduct regular inspections of common properties to maintain standards required by authorities and the Management Corporation
• Advise the Management Corporation and administer its functions in compliance with the Building Maintenance and Strata Management Act (BMSMA)
• Generate innovative and practical ideas for work methods, corporate objectives, staff training, contract specifications, and service improvements
• Build strong relationships with Management Corporation members, subsidiary proprietors, residents, staff, and contractors
• Liaise and coordinate with government bodies, managing agents, and legal advisers to support successful project completion
• Coordinate renovation works for subsidiary proprietors, residents, and tenants within the estate
• Recommend property improvement works to enhance the estate’s image and prestige
• Prepare competitive tender documents and analyze tenders for Management Corporation’s approval
• Ensure all insurance policies (Fire, Public Liability, Plate Glass, Errors and Omissions) are maintained and manage insurance claims for common property damages
• Enforce compliance with By-laws, house rules, and government regulations among subsidiary proprietors, tenants, and residents
• Manage issuance and handling of security passes, carpark labels, and collection of administrative and renovation fees
• Plan and organize estate activities during selected festivities and events
• Organize monthly Council and sub-committee meetings, preparing minutes, agendas, and relevant documents
• Coordinate and conduct Annual General Meetings effectively
• Manage correspondence and inquiries related to common property, advising on remedial actions as needed
• Maintain confidentiality of sensitive documents and records
• Manage and update records of files, correspondences, documents, and registers of subsidiary proprietors and residents
• Record and manage site staff matters including attendance, leave, and personal particulars updates
• Conduct regular performance appraisals of site staff
• Ensure financial administration complies with industry standards, BMSMA, and financial rules
• Charge and collect management fees, sinking funds, and other charges from subsidiary proprietors and residents, issuing receipts accordingly
• Formulate and administer arrears payment processes, monitor arrears status, and initiate recovery actions
• Prepare timely monthly financial reports and coordinate annual audits per statutory requirements
• Verify accuracy of all payments made by the Management Corporation
• Monitor fixed deposit maturities, if applicable

Required competencies and certifications

• Diploma or Degree in Estate Management, Real Estate, or equivalent
• Minimum 2 to 5 years of experience managing a large-sized condominium estate
• Proficient knowledge of the Building Maintenance and Strata Management Act (BMSMA)
• Effective communication skills in English
• Computer literacy

Preferred competencies and qualifications

• Strong client focus demonstrated by maintaining high levels of property management service
• Strong administrative and coordination skills