Customer Service Assistant

COMPANY DESCRIPTION

Established in 1948, YHI was listed on the Mainboard of the Singapore Exchange Securities Trading Limited (SGX-ST) on 3rd July 2003. YHI Group is a recognized distributor of high quality automotive and industrial products, and a familiar and trusted name in alloy wheels manufacturing as an Original Design Manufacturer (ODM).

Today, YHI's wide international presence can be seen in over 100 countries operating through its 30 subsidiaries and 4 associated companies located in Asia Pacific, North America and Europe. YHI distributes a diverse range of premium automotive products, which include tyres, alloy wheels, energy solutions, buggy & utilities vehicles and other industrial products to more than 5,000 customers globally. YHI currently has one alloy wheels manufacturing plant located in Malacca, Malaysia.

In order to strengthen YHI distribution network, the Group will continuously sharpen its sales focus, as well as embark on strategic plans to promote and develop its portfolio of premium and proprietary brands in the global market where "The World is Our Market".

In line with YHI expansion plans, it is now seeking for individuals who share its core values and ethics and willing to grow together. Similarly, candidates will be promised a warm & caring environment and a platform to grow professionally.

RESPONSIBILITIES

Why Join us?

• Join a subsidiary of an SGX-ST listed company with a stable business foundation and growth opportunities
• Receive variable performance bonus, medical, and dental benefits
• Work in a supportive environment with on-the-job coaching and hands-on exposure

Responsibilities

• Prepare and process delivery orders and invoices accurately and promptly
• Coordinate delivery arrangements with logistics personnel to ensure timely fulfilment
• Handle credit note processing and stock transfer transactions
• Process documentation for returned goods and ensure records are complete
• Submit e-invoices according to customers' requirements
• Attend to customers' enquiries and service requests in a professional manner
• Ensure all outstanding documents are updated, properly filed, and maintained in compliance with ISO documentation requirements

• Minimum GCE ‘O' Level qualification
• At least 1 year of relevant experience in backend customer service or sales support
• Familiarity with SAP or other ERP systems will be an added advantage

• Work location: 2 Pandan Road, Singapore 609254
• Working hours:
• Monday to Friday: 8.30am to 5.30pm
• Alternate Saturday: 8.30am to 12.30pm
• One-way transport pickup provided from Clementi MRT