Visitor Experience Executive

Job Requirements:

• Minimum GCE 'O' Level with at least 5 passes
• Experience in Customer Service, Visitor Management or Office Administration
• Good interpersonal and communication skills
• Proficient in Microsoft Office and administrative systems
• Able to work independently and manage multiple tasks

Job Responsibilities:

• Manage visitor bookings and appointment schedules
• Handle enquiries via phone and email
• Coordinate tour schedules and liaise with Tour Guides
• Register visitors and maintain visitor records
• Escort visitors and provide on-site assistance
• Prepare weekly/monthly reports and visitor statistics
• Support daily operations and ensure smooth visitor experiences