Admin Associate, Restorative Service

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

Role Overview

The Administrative Associate supports the day-to-day administrative and financial processes of the centre, ensuring that operations run smoothly and efficiently. This role helps keep processes organised, accurate, and on track.

You play an indirect but important role in enabling the rehabilitation and positive social impact of incarcerated individuals and their families, by supporting the teams who work directly with them.

Key Responsibilities

1. Financial & Claims Administration

• Process reimbursements, petty cash claims, and financial assistance submissions with accuracy and compliance.
• Monitor balances, track expenditures, and support monthly financial reporting.
• Maintain proper documentation and liaise with Finance to ensure timely processing and audit readiness.

1. Administrative Operations

• Manage onboarding administration, claims processing, and documentation filing.
• Support audits, compliance checks, and respond to internal administrative enquiries.

1. Office & Logistics Support

• Manage the procurement and inventory of office and pantry supplies using internal procurement systems.
• Support logistics for meetings, events, and centre activities, including coordination, recording of minutes and distribution of administrative updates.
• Monitor office equipment regularly, coordinating servicing or replacement as required to prevent operational disruptions.

1. Coordination & Communication

• Work closely with caseworkers, Finance, and stakeholders to ensure timely submissions and follow-ups.
• Consolidate reports to ensure streamlined data collection.
• Provide timely updates and reminders on key administrative timelines.

1. Data Management & Process Improvement

• Maintain databases and support accurate tracking of operational data.
• Identify opportunities to streamline workflows and improve administrative efficiency through digital tools.

• Minimum O Levels, ITE, or Diploma.
• 1-3 years in administrative, finance support, or data-related roles.
• Proficiency in Microsoft 365; working knowledge of Excel for tracking and reporting.
• Highly organised, detail-oriented, and able to manage multiple priorities. Strong communication skills are essential.
• Comfortable working in a structured, compliance-driven environment and open to adopting new systems.

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity.