Server (Publico Ristorante)

As a Server at Publico Ristorante, you will be the face of our vibrant Italian dining experience, delivering warm, engaging, and polished service to every guest. You’ll take pride in providing attentive, detail-driven hospitality, ensuring every meal is memorable. From presenting our dishes with passion to anticipating guest needs, you will play a vital role in creating an authentic and elevated dining atmosphere that reflects the heart of Publico.

At InterContinental Hotels & Resorts, we believe in Inspiring Incredible - both within our teams and in every guest experience. With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments. Our success is driven by passionate individuals who understand hospitality inside and out. We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences. We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions. And we stand out because of our unique culture, setting us apart in the industry.

As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights. If you believe in our values and want to be part of something truly special, we want you on our team!

YOUR DAY TO DAY

People

• Work closely with fellow servers, bartenders, and kitchen staff to ensure smooth and efficient service.
• Participate in pre-shift briefings and assist teammates during peak periods.
• Foster a positive and respectful team environment by being a reliable and proactive team player.
• Take initiative to support new team members through peer learning and hands-on assistance.

Financial

• Apply basic upselling techniques to recommend dishes, beverages, and promotions that enhance the guest experience.
• Ensure accurate order taking and billing with minimal errors or wastage.
• Handle equipment, glassware, and cutlery with care to reduce breakage and unnecessary costs.
• Monitor side station supplies and inform supervisors when restocking is needed.

Guest Experience

• Deliver warm, attentive, and personalized service that reflects the hospitality standards of Publico.
• Maintain a good understanding of the menu and be able to answer basic guest questions about ingredients and specials.
• Anticipate guest needs and respond to feedback or requests with sincerity and promptness.
• Ensure tables are promptly set, cleared, and reset with efficiency and attention to detail.

Responsible Business

• Adhere to hygiene and safety protocols in line with food service and hotel standards.
• Support sustainable practices such as minimizing food waste and conserving resources during shifts.
• Comply with all relevant health, safety, and licensing regulations.
• Take care of your uniform, service tools, and shared workspace to contribute to a clean and professional environment.

WHAT WE NEED FROM YOU

• At least 1–2 years of experience in a restaurant or bar environment, preferably in a full-service or lifestyle dining setting.
• A passion for hospitality with a genuine interest in creating memorable guest experiences.
• Basic knowledge of food and beverages, with a willingness to learn more about Italian cuisine and service traditions.
• Excellent interpersonal and communication skills, with a friendly and confident presence.
• A team player who contributes to smooth daily operations and supports colleagues during peak hours.
• Able to take direction well and respond positively to feedback and training.
• Detail-oriented, with a professional approach to service, cleanliness, and presentation.
• Well-groomed and presentable, with a warm and welcoming demeanor.
• Open to working on rotating shifts, including weekends and public holidays.
• Enthusiastic, eager to learn, and adaptable to a fast-paced restaurant environment.

WHAT WE OFFER

At InterContinental Singapore Robertson Quay, we are committed to providing a supportive and enriching work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and progression
• Comprehensive health and wellness benefits
• Discounts on hotel stays and dining experiences
• Collaborative and inclusive company culture

ABOUT US

InterContinental Singapore Robertson Quay is a luxury hotel that combines sophisticated design, impeccable service, and a commitment to sustainability. As part of the InterContinental Hotels Group, we are dedicated to delivering exceptional experiences for our guests and creating a rewarding work environment for our employees. Join us and become a part of our dynamic team!