Operations Assistant

The position

The Operations Assistant shall report to the Head of Operations. The Operations Assistant shall perform the administration and planning of all C-Leanship ROV services under the direction of the Head of Operations. This role requires initiative, a sense of urgency, the ability to make decisions and influence others without formal authority. There is also a need to be process-driven and demand for high quality, organised and repeatable results.

Authority

• Able to mobilise operational pilot teams and workboat to attend C-Leanship jobs
• Able to call “All-Stop” to any ROV operation or maintenance work if there is a clear and present danger to personnel and ROV system

Responsibilities

• Applying permits with the authorities for all C-Leanship operations
• Assisting Head of Operations in liaising with operational stakeholders encompassing but not limited to shipping agents, workboat owners, bunker barges, port authorities and subcontractors
• Preparing and modifying shift plan for operations team in consultation with Head of Operations, to ensure constant manpower availability to support ongoing operations
• Liaising with external parties and arranging any operational related trainings; ensuring validity of certifications and passes of personnel
• Updating of operations management system
• Escalate to the Head of Operations for any discrepancies, vessel schedule clashes or any operational matters that might affect the jobs assigned to the local hub
• Assisting Head of Operations and other local stakeholders to ensure operational documentation e.g. procedures, risk assessments are continuously up to date for ISO audits
• Be consistently aware of, and adhere to, the company’s safety management system (policies, safe working procedures and risk assessments)
• Take ownership of any assigned tasks, able to work in a dynamic environment and consistently deliver high quality work
• Willing to undertake challenges and respond positively and proactively
• Work as part of a team and consistently display good communication between colleagues
• Carrying out other ad hoc tasks as assigned by the Head of Operations

Success criteria

• Attention to detail and ability to see the big picture
• Ability to set and meet deadlines
• Ability to influence internally and externally without formal authority
• Ability to analyse data and solution-oriented
• Work proactively and independently
• Able to navigate ambiguous situations in the course of work
• Contribute to structure and establish efficient procedures
• Intermediate IT skills
• Ability to thrive in a fast-paced environment

Educational requirements & professional background

• Minimum diploma in maritime, business or engineering discipline
• Minimum 2-3 years of work experience in related industry
• Excellent English skills, written and verbal
• Proficiency in written and spoken Korean would be advantageous to facilitate coordination with our Korea office.

Internal training requirements

• Understand the local maritime industry and associated processes
• Familiarisation of company operations management system
• Familiarisation of C-Leanship ROV operations and technical capabilities
• Safety related and operational risk management courses

Personal attributes

• Self-driven with the ability to work systematically and independently with minimal supervision
• Attention to details, organized and accuracy in work product
• High cognitive ability
• Proactive, self-motivated and the ability to work in dynamic environment and react quickly to changes
• Excellent cooperation and communication skills