Order Management Specialist
RECRUIT EXPRESS PTE LTD
Responsibilities
- Respond to pre-sales enquiries regarding product availability, lead times, and pricing.
- Create and maintain customer and item records in the system.
- Process sales orders and amendments accurately and promptly.
- Monitor order status and provide updates to customers.
- Coordinate payment matters and shipping arrangements with customers.
- Liaise with factories, warehouses, and logistics providers for local and export shipments.
- Prepare invoices, shipping documents, and maintain proper documentation.
- Review Letters of Credit (LC) and coordinate documentation for presentation.
- Support coordination of non-warranty claims.
- Communicate effectively with customers, sales teams, operations, and factories.
- Generate and maintain sales order backlog reports.
- Diploma in Business or a related field, with relevant experience in order management, customer service, or administration.
- Proficient in Microsoft Office and other business systems.
- Experience with Oracle systems is an added advantage.
- Flexibility to support business needs when required.
Location: near Joo Koon Mrt
Salary: up to $3800
Working hours: 8.30 am to 5.30 pm
Interested applicants, pls email updated resume to ***email_hidden***
Joanna Chua
The Outsourcing Team
Recruit Express Pte Ltd
EA Lic: 99C4599
