Bar Supervisor
A DREAMWORKS COMPANY PTE. LTD.
Key Responsibilities
- Supervise and coordinate bar staff during shifts, assigning duties and ensuring adequate coverage
- Train new bartenders on drink recipes, pour standards, POS systems, and customer service expectations
- Monitor bar service to ensure speed, accuracy, and quality, stepping in to prepare drinks during peak periods
- Manage inventory: track stock levels, place orders, conduct regular counts, and minimize waste or over-pouring
- Enforce responsible alcohol service policies, including checking IDs and recognizing signs of intoxication
- Ensure compliance with health, safety, and licensing regulations (e.g. sanitation standards, liquor laws)
- Handle customer complaints or escalations with professionalism and tact
- Conduct cash handling, reconcile tills, and oversee end-of-shift reporting
- Maintain cleanliness and organization of the bar area, including equipment maintenance
- Collaborate with management on menu development, pricing, and promotions
- Schedule staff shifts and approve timesheets
- Conduct performance reviews and provide coaching or disciplinary action as needed