Admin Officer (Grants Applications & Outreach) @ Kaki Bukit | 2 Years Contract

Responsibilities

• Process grant applications, disbursements, and claims accurately and within established timelines.
• Review and verify the completeness of documents and supporting information.
• Maintain accurate records and ensure data integrity in grant management systems.
• Follow up with applicants to obtain missing or incomplete information when required.
• Handle standard grant cases in accordance with established policies, procedures, and guidelines.
• Escalate complex or exceptional cases to supervisors for further review and decision-making.
• Respond to basic applicant enquiries related to grant submissions and processing.
• Support daily operations and ensure assigned service standards and KPIs are met.
• Identify, report, and assist in resolving processing issues, errors, or delays.
• Ensure proper documentation and filing of records for audit and compliance purposes.
• Utilize grant management systems and related tools effectively.
• Provide feedback and support during system enhancements, updates, or testing activities.

Requirements

• Detail-oriented with strong accuracy in data entry and document verification.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
• Able to manage multiple tasks and meet deadlines in a structured environment.
• Good organizational and communication skills.
• Able to work collaboratively with stakeholders and demonstrate willingness to learn.

Employment Details

• Work Days: Monday to Friday
• Work Hours: 8.30am – 6.00pm (Monday - Thursday), 8.30am – 5.30pm (Friday)
• Contract Duration: 2–year contract (Renewable)
• Work Location: Kaki Bukit/ Ubi

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”