Strategic Initiatives Lead (Payments & Digital Assets)

About the Role

Our client is seeking a Strategic Initiatives Lead to support business-critical initiatives across payments, digital assets, and emerging financial infrastructure.

This role sits at the intersection of business, operations, product, compliance, and technology, and will play a key role in driving cross-functional initiatives from concept through execution.

The successful candidate will be comfortable operating in a fast-moving environment, navigating ambiguity, influencing stakeholders, and driving outcomes across multiple workstreams. This is not a traditional project management role. Instead, it requires someone who can identify priorities, solve problems, align stakeholders, and help turn strategic objectives into execution.

Key Responsibilities

• Drive strategic and operational initiatives across multiple business functions

• Partner closely with business, product, operations, compliance, legal, and technology teams to ensure successful execution of key initiatives

• Translate business objectives and opportunities into actionable plans and measurable outcomes

• Coordinate stakeholders across internal teams and external partners, including financial institutions, payment providers, technology vendors, and ecosystem partners

• Support the launch and scaling of new products, services, partnerships, and market initiatives

• Identify operational gaps, process inefficiencies, and execution risks, and drive appropriate solutions

• Establish and improve operational frameworks, workflows, and governance processes where required

• Track initiative progress, manage dependencies, and ensure timely delivery against business objectives

• Prepare materials, updates, and recommendations for leadership discussions and decision-making

Requirements

• Bachelor's Degree in Business, Finance, Technology, Engineering, or a related discipline

• Experience within fintech, payments, financial infrastructure, digital assets, blockchain, or technology-driven businesses

• Proven experience leading cross-functional initiatives involving business, product, operations, compliance, and technology stakeholders

• Strong problem-solving, stakeholder management, and execution capabilities

• Ability to operate independently and drive initiatives with minimal supervision

• Comfortable working within a dynamic and evolving environment

• Strong written and verbal communication skills

• Entrepreneurial mindset with a strong sense of ownership and accountability

Preferred Experience

• Business Operations

• Strategic Initiatives

• Founder’s Office

• Chief of Staff

• Product Operations

• Payments Strategy

• Fintech Operations

• Business Transformation

• Digital Asset Operations

• Financial Infrastructure

What Success Looks Like

The successful candidate will be someone who can bring structure to ambiguity, align stakeholders across different functions, and drive meaningful business outcomes. They will be comfortable balancing strategic thinking with hands-on execution and will thrive in an environment where collaboration, initiative, and ownership are highly valued.

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359