Claims Recovery Specialist

Singapore | Posted: Jun 17, 2026

• Demonstrate technical proficiency in resolving recovery of claims and ensure that the recovery

target is met

• Contact and engage with our policyholders on daily basis to gather information and assist them

in claim submission to third party

• Use sound communication skills to successfully persuade and convince policyholders to proceed

with the claim recovery process

• Demonstrate and ensure standard operating procedures are met when handling outbound and

inbound calls with policyholders and financial representatives

• Ensuring proper tracking and documentation of calls activities and outcomes
• Takes accountability in considering business and regulatory compliance risks and takes

appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and

technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Any other ad-hoc assignments/projects assigned by supervisor.

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599