Inventory and Returns Executive (Spare Parts and Warehouse Operations)

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

This candidate will be responsible for the day-to-day execution of spare parts handling, warehouse tracking, and physical processing of product returns.

Responsibilities

Spare Parts and Outbound Execution

• Placing spare parts order and maintain accurate inventory records.
• Physically receive incoming spare parts shipments, verify quantities against packing lists, and systematically bin them in designated warehouse locations.
• Pick, pack, and prepare spare parts shipments for field technicians or third-party vendors, ensuring accurate labelling and documentation.
• Promptly update the inventory management system for all parts movements (receipts, transfers, and issues) to maintain real-time stock accuracy.
• Liaise with technical team on parts identification using manuals, BOMs, and technical documents.

Physical Inventory and Warehousing Preservation

• Conduct regular physical counts of specific spare parts SKUs as directed by the supervisor to identify and rectify stock discrepancies.
• Ensure parts are stored safely, maintaining cleanliness and specialized storage standards (eg: keeping electronic components in anti-static packaging).
• Assist in segregating and preparing obsolete parts for approval and disposal.
• Adhering to local workplace safety and health (WSH) guidelines.

Returns Processing and Triage Support

• Receive and physically unbox returned products and appliances from customers.
• Perform basic visual inspections and functional test of returned items to check for physical damage, completeness of accessories, serial number verification and product functionality.
• Systematically log returned units and route them to the appropriate designated holding areas after the inspections.
• Preparing the returns report to management.

Requirements

• Possess at least a NITEC/Higher NITEC certificate
• 1-2 years of experience in inventory support, warehouse operations, or reverse logistics. Preferably in Consumer Electronics or Home Appliances.
• Fresh graduates are welcome to apply.
• Microsoft Office skills are preferred.
• Basic understanding of electronics, electrical and mechanical parts.

• Ability to handle physical warehouse tasks, including lifting and moving boxes/appliances.