Delivery Management Officer

Job Responsibilities

• Support the Delivery Management Office (DMO) Asia team in managing and monitoring Asia-wide IT initiatives.
• Prepare and submit project status reports, release calendars, risk & issue registers, and portfolio budget reports.
• Coordinate with business stakeholders, project teams, and vendors to ensure smooth project delivery.
• Apply project management methodologies, milestone tracking, change management, and governance frameworks.
• Support senior management reporting for banking platforms such as CRM, digital channels, credit management, core banking, and payment systems.
• Manage contracting, hiring coordination, vendor invoicing, and operational processes.
• Develop Tableau dashboards to monitor project budgets, forecasts, and key performance indicators (KPIs).
• Prepare executive presentations and reports with clear, data-driven insights.
• Identify opportunities to improve operational efficiency through automation and process enhancements.
• Ensure project documentation and reporting standards are consistently maintained.

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, Business, or a related discipline.
• Minimum 8 to 10 years of experience in IT Project Management, Delivery Management, or Project Management Office (PMO) functions.
• Proven experience in project governance, portfolio reporting, risk management, and stakeholder engagement.
• Strong knowledge of IT project lifecycle and delivery methodologies.
• Hands-on experience with Tableau dashboard development and reporting.
• Familiarity with banking systems such as CRM, Digital Banking, Core Banking, Credit Management, or Payment Platforms will be an advantage.
• Experience in vendor management, contracting, and invoicing processes.
• Excellent analytical, communication, and presentation skills.
• Ability to work independently and manage multiple stakeholders across different regions.