Engineer and Cluster Lead

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

At JLL, we're looking for an Engineer who is passionate about driving technological innovation and excellence in our dynamic commercial real estate environment. You'll be instrumental in shaping a brighter way for our clients by designing, developing, and implementing cutting-edge engineering solutions that transform property management services. This comprehensive role carries significant operational responsibilities across facilities management, asset maintenance, compliance, and environmental health and safety. You'll be accountable for critical building systems including elevators, mechanical systems, and plumbing while also managing contract compliance, risk management, and emergency response planning. Working closely with Account Leads and cross-functional teams, you'll ensure the seamless operation of facilities while maintaining the highest standards of safety and compliance. We believe the most effective teams are built when everyone is empowered to thrive, and in this position, you'll lead initiatives that drive operational excellence while fostering sustainability and efficiency across our portfolio.

As an Engineer, you'll embody this approach by finding creative solutions to complex facilities challenges while maintaining the highest standards of safety and efficiency. What sets JLL apart is our culture of collaboration, locally and across the globe, which you'll leverage to drive continuous improvement in our property management operations. Join us and be part of an environment where we support each other's wellbeing and champion inclusivity and belonging across teams while delivering exceptional service to our clients.

As a Leader, you will be required to provide an overview of your entire team's performance, able to identify areas of improvement and take steps rectify them. This includes, coaching, identifying training needs, mentoring of staff.

Key Responsibilities

Assist Account Lead with tenant liaison activities and resolve property-related issues promptly

Oversee contract compliance, risk management, and adherence to security guidelines including badge processes

Support environmental health and safety programs, including identifying and rectifying EHS concerns

Lead the development of emergency response plans and coordinate regular EHS training for team members of the managed site

Implement and maintain Computerized Maintenance Management Systems (CMMS) for tracking work orders and assets

Provide accountability for helpdesk administration, end-user forums, and complaint management systems

Develop comprehensive asset management strategies for hard services with lifecycle planning for the managed site

Direct predictive, preventive, and corrective maintenance programs across assigned properties

Manage subcontractor performance, ensuring compliance with contract requirements and company standards

Ensure proper documentation and maintenance of asset histories in client systems

Coordinate engineering support for critical systems including elevators, plumbing, and building mechanical systems

Manage MRO (Maintenance, Repair, and Operations) supplies and maintain tools inventory

Manage General Building Works, Cleaning, Landscaping and other soft-services related scope.

Monitor building efficiency metrics and implement improvement strategies

Oversee tenant fit-out works and ensure tenant compliance with authority requirements

Client Satisfaction

Assist Account Lead with tenant liaison activities and resolve property-related issues promptly

Provide accountability for helpdesk administration, end-user forums, and complaint management systems

Compliance

Oversee contract compliance, risk management, and adherence to security guidelines including badge processes

Support and develop environmental health and safety programs, including identifying and rectifying EHS concerns

Support the development of emergency response plans and coordinate regular EHS training for team members

Manage subcontractor performance, ensuring compliance with contract requirements and company standards

Oversee tenant fit-out works and ensure tenant compliance with authority requirements

Systems Performance

Implement and maintain Computerized Maintenance Management Systems (CMMS) for tracking work orders and assets

Direct predictive, preventive, and corrective maintenance programs across assigned properties

Coordinate engineering support for critical systems including elevators, plumbing, and building mechanical systems

Monitor building efficiency metrics and implement improvement strategies

Asset Management

Develop comprehensive asset management strategies for hard services with lifecycle planning

Ensure proper documentation and maintenance of asset histories in client systems

Manage MRO (Maintenance, Repair, and Operations) supplies and maintain tools inventory

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.