Bell Captain (Central)

Location: Somerset

Work Hours: 5 days work week

Salary: Up to $2,900

Our client is a globally recognised luxury hotel brand operating an upscale lifestyle property in Singapore's central business district.

Job Scope:

• Deliver exceptional guest arrival and departure experiences by ensuring warm welcomes, efficient luggage handling, room escorts, transportation coordination, and proactive assistance to meet guest needs and preferences.
• Oversee Bell Desk and Concierge operations, ensuring smooth management of luggage services, transportation arrangements, guest requests, and accurate coordination of all concierge-related activities.
• Lead, train, and support the Bell Desk and Concierge team through effective supervision, daily briefings, task delegation, performance management, and fostering a high standard of service excellence.
• Ensure operational efficiency, safety, and compliance by maintaining accurate documentation, supporting manpower planning and reporting, upholding security procedures, and collaborating closely with other hotel departments.

Job Requirements:

• Diploma or certification in Hospitality Management or a related field, with 2 years of experience in Bell Desk, Concierge, or Front Office operations within a luxury hotel environment.
• Previous supervisory experience preferred, with strong knowledge of guest services, concierge operations, and luxury hospitality standards.
• Excellent interpersonal, communication, organisational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Familiarity with Singapore’s attractions, transportation, and hospitality systems, with proficiency in hotel systems and Microsoft Office, and flexibility to work shifts, weekends, and public holidays.

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

SAAY

EA Registration No.: R25139436

EA License No.: 25C2695