Restaurant Manager

What You’ll Be Doing:

• Customer Service:
  Ensure prompt, friendly, and attentive service to all customers
  Handle customer complaints and feedback professionally
• Service Standards:
  Maintain high service standards, adhering to company policies and procedures
  Conduct regular service audits to ensure consistency
• Team Management
  Lead and motivate service staff to achieve excellent service delivery
  Provide training and coaching to improve service skills

What We’re Looking For:

• Experience: 2-3 years of service management experience in F&B
• Education: O-level or equivalent
• Language Skills: Good communication skills in English
• Qualifications: Service excellence training or certification beneficial
• Service Excellence:
  Strong customer service skills
  Ability to work under pressure
• Leadership:
  Team management and motivation
  Effective communication

Why Join Us:

• Staff meals provided
• 5 working days per week
• On-the-job training
• Career advancement opportunities