CLEANING OPERATION MANAGER

Team Leadership: Deploying manpower, managing daily attendance, and creating rosters. [1, 2]

Quality Assurance: Conducting regular on-site inspections to ensure work meets Key Performance Indicators (KPIs) and Standard Operating Procedures (SOPs). [1, 2, 3]

Client Management: Attending meetings, handling customer complaints, and securing contract renewals. [1]

Logistics & Procurement: Managing inventories, ordering chemical supplies, and sourcing cleaning machinery. [1, 2, 3]

Training & Safety: Conducting On-the-Job Training (OJT), introducing eco-friendly methods or robotics, and enforcing workplace safety protocols