Manager, Data Analytics

HSBC Global Services Limited

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In this role you will

  • Work with cross-functional senior stakeholders to generate business analysis/insights improve commercial outcomes
    • Sharpen targeting of customers/producers who need enhanced monitoring
    • Improve/automate existing workflows
  • Build or enhance dashboards to better measure effectiveness of all customer outreach initiatives, producer’s productivity, etc..
  • Work with data engineers to enhance and/or fix errors in tables within data marts and data warehouse
  • Identify new triggers or enhance existing triggers to improve customer engagement/targeting
  • Continuously identify better ways of working within the team, this includes but not limited to automation of existing scripts or workflows
  • Manage end-to-end implementation of campaigns (requirement gathering, base sizing, rollout of leads, sending out communications, tracking of initiatives effectiveness, campaign fulfillment)

To be successful you will need

  • Deep hands-on experience in Python and BigQuery is mandatory
  • Strong experience doing business analysis and presentation of insights to stakeholders
  • Hands on experience building dashboards
  • Experience in enterprise level development and deployment of machine learning models is a huge advantage.
  • Experience in insurance industry is a plus

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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