Student Management Officer

RAPSYS TECHNOLOGIES PTE. LTD.

Key Responsibilities

Collaboration: Partner with the Student Engagement and Discipline (SED) / Student Management (SM) Committee teams to implement positive discipline strategies.
Investigation: Conduct fact-finding and case investigations by reviewing CCTV footage, interviewing relevant stakeholders (teachers, staff, students), and preparing comprehensive findings/recommendations.
Administration: Process late-coming students, maintain updated documentation/records, and compile incident reports.
Student Supervision: Supervise and support students undergoing internal suspension or detention, and actively locate unaccounted students.
Deterrence: Proactively detect, deter, and report prohibited student activities, such as vaping and smoking.

Presence: Maintain a highly visible presence to promote good student behavior, grooming, and appearance.
Patrol Areas: Conduct regular patrols in designated zones including:
- School Canteen: Maintain order and manage minor conflicts during recess and lunch breaks.
- Free Play Areas: Ensure safe use of equipment and de-escalate peer conflicts.
- Toilets: Monitor for inappropriate activities (vaping/smoking).
- Surrounding Community: Patrol nearby blocks and build partnerships with community stakeholders (residents, stall vendors, grassroots networks) to monitor student behavior outside school bounds.

Events: Provide logistics and student management support during school events (e.g., Annual Run, Cohort Camps, Emergency Exercises).
Examinations: Assist the Examination Committee with escort duties and invigilation support for special rooms.
Stakeholder Meetings: Support meetings and conferences involving parents and students.
Non-Student Days: Assist in administrative and operational reviews on days when students are not in school (e.g., safety protocols, emergency preparedness, and facility maintenance).

Education: Minimally a bachelor’s degree in any discipline.
Experience: At least 5 years of working experience in managing youth.
Valued Background: Prior experience in managing/supervising teenagers regarding disciplinary proceedings, case management, or behavioral support is strongly valued.
Preferred: Former personnel from national uniform services are highly preferred.

Technical Skills: Proficient in Microsoft Office applications for compiling reports and documenting cases.
Soft Skills: Strong organizational, interpersonal, and communication skills.
Attributes: Must be emotionally stable, resilient, culturally sensitive, and capable of maintaining a firm yet caring approach.
Conflict Resolution: Proven ability to defuse high-tension situations, mediate peer conflicts, and guide behavioral issues while acting as a positive role model.