Production Support Engineer
RECRUIT EXPRESS PTE LTD
Successful Applicants must be comfortable with working on rotation shifts and weekends as and when required.
Job description
- L1 & L2Production Support Engineer
- Migrating Cisco T severs to latest new servers.
- Act on Day-to-Day House Keeping tasks by using tools & scripts
- Address Tickets with in SLA and Resolving tickets
- Analyze Problems & escalate to appropriate Levels.
- Report Bugs & follow through with Development for fixes
- Trouble ticket Management and Defect resolution as per agreed SLA.
- Bringing required application support /DBA /OS Support personnel during problem resolution.
- Provide Support in L2 Level depending on the priority of the issues to meet Client’s SLA.
- Involved in code level investigation of the jobs (UNIX, Shell Scripting, SQL, PL/SQL).
- Writing the shell scripts and SQL queries according to the customer requirement.
- Any other ad-hoc duties as assigned by supervisors
- 2 years + experience in UNIX/ ORACLE
- Degree in IT
Interested applicants, please email your resume to Karin Chan Wei Kien
Email: ***email_hidden***
CEI Reg No: R1104584
EA Licence No: 99C4599
Recruit Express Pte Ltd
Company Registration Number: 199601303W
