Agency Desk Lead, Credit Administration

Responsibilities

Strategy and Planning

• Ensure effective processing of transactions to meet borrower and lenders’ requirements within compromising controls
• Initiate continuous improvements across all the key functions within the Unit in terms of processes, people & systems

Business Performance and Management

• Providing loan/credit processing support to borrowers and lenders
• Work closely with borrower and lenders to ensure timely compliance of credit facilities in accordance to the Facility Agreement including supervision of revaluation of collaterals, shares & deposits and covenant compliance
• Ensure proper release of collaterals/discharge of security in the event of redemption
• To ensure the process in place for tracking and monitoring loan rollover, repayment, fee income & perform loan & fee collection as scheduled
• To track and monitor timely submission of covenant and conditions subsequent, where applicable
• Ensure loan processing is executed in compliance with local regulatory requirement and internal policies
• Ensure day-to-day processing is achieved within Service Level Agreement and KPIs
• Safekeeping of facility and security agreements / documents for the loan syndication
• Clear AML-Norkom hits for incoming SWIFT messages pertaining to transactions involving the bank as Facility or Security Agent
• Attend to request from borrowers’ auditors for audit confirmation
• To assist the Head of Credit Admin Dept. in the followings:
• Initiate continuous improvements across all key areas of operations management, people, processes and systems, controls etc.
• Review of the team’s processes so as to ensure that the process steps are stream-lined & controls are in place to mitigate the risk areas
• Build, maintain and enhance the service oriented culture and excellence of the department; and
• Oversight of the risk and credit administration – ensure regulations, policies and procedures are adhered to
• Any other ad-hoc tasks and when assigned

Reporting & Management Information Analytics

• To deliver timely and accurate regulatory reporting or contribution to regulatory reporting

System Enhancements

• Identify system enhancement and work process improvement

People Management

• To ensure that the Agency team operate with the rest of the CAD teams in a cohesive and integrated manner
• To implement a training framework to upskill the teams to handle business requirements and new developments

Regulatory Compliance

• No breach in Banking Secrecy, PDPA, FATCA etc.
• Timely and accurate reporting to regulators

Requirements

• Minimally, a Diploma/Degree holder
• Good knowledge on Loans (Bilateral & Syndication)
• Knowledge in the functionalities of SIBS
• Good communication skills
• Meticulous & with an eye for detail
• A good team player