Customer Operation Executive

Responsibilities

• Coordinate appointments and provide professional customer service support via phone and email.
• Maintain and update schedules, records, and databases accurately.
• Coordinate and deploy contractors or teams based on operational requirements.
• Liaise with customers, contractors, and internal stakeholders to resolve issues and ensure timely follow-up.
• Prepare and generate reports using Excel and internal systems.
• Support process improvements to enhance reporting, scheduling, and data management efficiency.
• Perform administrative and operational support duties as assigned.
• Experience in managing large data sets 50,000-100,000 in excel will be an added advantage

Requirements:

• Experience in customer service, operations coordination, administration, or a related field.
• Proficient in Microsoft Excel, including formulas and data management (eg formulas, Macro, basic analysis) is preferred.
• Comfortable working with large datasets and generating reports.
• Strong communication and interpersonal skills.
• Able to work independently and manage multiple tasks effectively.
• Proactive, adaptable, and detail-oriented.

Interested applicants may email resume to ***email_hidden***

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted