Front Office Supervisor [Hotel/ Central]

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $2900 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking a dynamic and service-driven Front Office Supervisor to join their team. As a key operational leader, you will oversee daily front office operations, support the Front Office Manager, and ensure seamless guest experiences that reflect luxury hospitality standards.

Key Responsibilities

• Supervise daily front office operations, ensuring smooth check-in/out and guest service procedures.
• Handle guest requests, feedback, and complaints with professionalism and empathy.
• Lead and support the front office team, fostering collaboration and service excellence.
• Communicate VIP arrivals, special events, and operational updates effectively.
• Promote hotel services, upsell room categories, and support revenue initiatives.
• Ensure compliance with brand standards, safety procedures, and financial policies.
• Act as a role model in grooming, professionalism, and guest engagement.

Requirements

• Previous front office or guest service experience, ideally in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in hotel Property Management Systems (PMS) preferred.
• Excellent grooming and professional presentation standards.
• Commitment to delivering exceptional guest service in a luxury setting.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]