Front Desk Agent [Hotel/ Central]

Location: Orchard

Working Hours: 5 days, shift rotation required

Salary: Up to $2700 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking a warm, professional, and service-oriented Front Desk Agent to join their team. As the first point of contact for guests, you will deliver exceptional hospitality, ensure smooth check-in and check-out processes, and support the overall guest journey from arrival to departure.

Key Responsibilities

• Welcome guests with genuine warmth and professionalism.
• Manage check-in/check-out efficiently, confirming reservations, payments, and preferences.
• Handle guest inquiries, requests, and complaints with empathy and professionalism.
• Maintain accurate records in the property management system (PMS).
• Liaise with Housekeeping, F&B, and other departments to ensure seamless service.
• Upsell rooms and promote hotel services to enhance guest experience.
• Ensure compliance with cash handling, safety, and brand standards.

Requirements

• Diploma/Degree in Hospitality Management or related discipline preferred.
• 1–2 years of front office or guest-facing experience.
• Strong communication and interpersonal skills.
• Familiarity with PMS systems (e.g., Fidelio) advantageous.
• Ability to multitask in a fast-paced environment.
• Proficiency in English; additional languages are a plus.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]