Administrative Support

Key Responsibilities:

1. Employee Lifecycle Administration

• Manage end-to-end onboarding, offboarding, and employee transfers for staff and interns in accordance with approved workflows.
• Coordinate issuance and recovery of staff passes, access cards, lanyards, locker assignments.
• Ensure system access provisioning and deactivation is performed accurately and in a timely manner.
• Maintain up-to-date records and trackers to support audit and compliance requirements.

2. Access, Security & Systems Management

• Administer CorpPass access, including user access setup, modification, and termination.
• Maintain secure and accurate records of access cards, lockers, and system permissions.
• Oversee CCTV and security systems servicing and vendor coordination.
• Support audits, investigations, and security reviews where required.

3. Office Operations & Facilities Management

• Oversee daily office operations to ensure a safe, functional, and well-maintained workplace.
• Manage office facilities, including equipment (e.g. vending machines), ensuring timely servicing and maintenance.
• Coordinate with cleaning teams, pantry services, and vendors to support daily operations, events, and VIP requirements.
• Supervise facilities support staff to ensure service delivery standards are met.

4. Reception, Access & Employee Services Support

• Administer employee access requirements such as PSA passes, PSA Vehicle permits, and season parking applications and renewals, ensuring timely processing and accuracy.
• Provide reception coverage where required, including visitor management, call handling, and courier coordination – as a coverer.
• Serve as a key point of contact for employee administrative enquiries and support.

5. Financial Administration & Vendor Management

• Raise and manage purchase requisitions, service POs, and blanket POs for admin related items in accordance with procurement guidelines.
• Coordinate billing and payment processing with finance teams, ensuring proper documentation and tracking.
• Support vendor sourcing, quotation comparison, and contract coordination.
• Assist in budget tracking and cost monitoring for administrative functions.

6. Ticketing & Operational Governance

• Manage and monitor administrative ticketing systems to ensure timely response, resolution, and closure of requests.
• Escalate issues proactively and coordinate with relevant stakeholders to maintain service standards.
• Ensure proper documentation and adherence to internal policies and procedures.

7. Meetings, Events & Executive Support

• Support the setup and coordination of training sessions, meetings, and corporate events.
• Provide administrative support for senior management meetings, including coordination of logistics and visitor arrangements.
• Ensure meeting rooms and training facilities are well-prepared and restored post-usage.

8. Emergency Preparedness & Workplace Safety

• Perform designated emergency response roles (e.g. Fire Warden & First Aider)
• Support fire drills, evacuation exercises, and emergency preparedness planning.
• Promote workplace safety and compliance with relevant regulations.

9. Continuous Improvement & Team Collaboration

• Support the Admin Manager in driving office operations improvements and process enhancements.
• Provide cross-coverage for administrative functions to ensure continuity of operations.
• Contribute to building a responsive, service-oriented administrative team.

MUST HAVE:

• Diploma or Degree in Business Administration or related discipline.
• Minimum 2–4 years of relevant experience in office administration, facilities management, or employee services.
• Proven ability to manage multiple operational areas with strong attention to detail.
• Experience in vendor coordination, procurement processes, and facilities support will be an advantage.
• Strong organisational, communication, and problem-solving skills.