Governance Specialist, AML Control

The role is responsible in assisting the ACG Business Middle Office – AML Control Head in strengthen AML control oversight, governance, quality and operational effectiveness within the teams under AML Controls.

The incumbent will oversee case triaging, monitoring, reporting, and SLA management while ensuring compliance with regulatory requirements (including MAS AML/CFT guidelines) and UOB internal policies. The role also drives data-driven insights, supports regulatory engagements, drive quality training program and leads continuous improvement initiatives.

Key Responsibilities

AML Control & Governance

• Act as central control point for AML-related case management across SG and ROW portfolios, including NTB onboarding, periodic reviews, appeals, and CET activities
• Perform gatekeeping, triaging, and escalation of cases to ensure appropriate prioritisation and risk handling
• Ensure adherence to AML/CFT regulatory requirements and internal policies
• Maintain consistency in control processes, documentation standards, and review quality

Control Tower Operations & Reporting

• Establish and manage the centralized Control Tower to provide end-to-end visibility of AML operation\
• Develop and maintain dashboards and management reports covering:Case volumes, backlog, ageing profile for SLA adherence and breach tracking as well as the Productivity of case analysts and reviewers
• Provide timely and actionable management information (MI) to support decision-making

Data Analytics

• Conduct data analysis to support: Case population monitoring, Workforce planning and capacity optimisation and Productivity tracking and workload balancing
• Identify trends, bottlenecks, and risk areas, and recommend process enhancements and automation opportunities

SLA Management & Process Discipline

• Monitor compliance with SLA timelines for key AML processes, including RFIs, RM attestations, and approval workflows
• Escalate breaches and collaborate with stakeholders to implement remediation actions
• Strengthen process discipline and accountability across operational teams

Regulatory, Audit & QA Coordination

• Serve as central coordination point for: MAS RFIs and regulatory responses and Internal QA reviews and consolidation of findings
• Coordinate drafting of regulatory submissions and audit responses
• Track and ensure closure of audit and compliance issues

Program & Stakeholder Management

• Lead and coordinate ad-hoc projects and strategic initiatives (e.g. dashboard enhancement, process transformation, special reviews)
• Perform root cause analysis on issues, complaints, and control gaps
• Maintain consolidated view of key meetings, decisions, and action items
• Partner with Business, Compliance, Operations, and Technology stakeholders to drive improvements

Risk & Governance Responsibilities

• Ensure adherence to Group AML/CFT policies and standards
• Maintain strong risk awareness and control mindset in all activities
• Identify and escalate control weaknesses, operational risks, and compliance gaps
• Support audit readiness and regulatory inspections
• Drive training and quality program within AML Controls
• Comply with all Group policies, procedures, and regulatory requirements

Job Requirements

Qualifications

• Degree in Finance, Business, Accounting, or related field

Experience

• Minimum 6–10 years of relevant experience in AML/KYC, Middle Office, or Risk & Compliance within banking
• Experience in AML operations, case management, and regulatory engagement
• Proven track record in data analytics, reporting, and process improvement

Skills & Competencies

• Strong analytical and data interpretation skills
• Good understanding of MAS AML/CFT regulations and banking control frameworks
• Effective stakeholder management and communication skills
• Ability to operate in a high-volume, fast-paced environment
• Strong problem-solving skills and attention to detail
• Proactive, structured, and able to drive initiatives independently