International Private Bank Client Operations Control Manager - Vice President

JPMORGAN CHASE BANK, N.A.

Make an impact by strengthening the control environment in a dynamic and evolving business.

As a Vice President in Asset & Wealth Management’s International Private Bank Client Operations, you will support an integrated team delivering seamless end-to-end client lifecycle support.In this role, you will oversee risk and control frameworks across onboarding, KYC, and account management, ensuring a robust, compliant, and efficient operating environment.

Job Responsibilities

• Develop, enhance, and monitor risk and control frameworks across Client Operations

• Provide risk and control design expertise to support strategic initiatives

• Advise and influence senior stakeholders on key risk and control decisions

• Conduct process walkthroughs, risk identification, and control design/testing

• Ensure adherence to regulatory standards, policies, and control requirements

• Manage end-to-end issues lifecycle including root cause analysis and remediation validation

• Partner with stakeholders to develop and execute action plans to address control gaps

• Identify and track key risk metrics to assess control environment health

• Drive risk and control initiatives (e.g., training, awareness programs)

• Enhance reporting through automation and deliver insights to stakeholders

• Collaborate with local, regional, and global stakeholders; mentor junior team members

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Business, Finance, Economics, Accounting, or related field

• 8 plus years experience in financial services, risk management, or process improvement

• Strong risk and control mindset with ability to identify and escalate control gaps

• Proven ability to influence senior stakeholders and drive outcomes

• Strong problem-solving and critical thinking capabilities

• Consultative approach with ability to anticipate business needs

• Excellent written and verbal communication skills

• Strong organizational and stakeholder management skills

Preferred Qualifications, Capabilities, and Skills

• Experience in private banking, wealth management, or asset management

• Knowledge of client onboarding, KYC, and AML processes

• Experience in audit, regulatory, or compliance environments

• Familiarity with internal controls and three lines of defense model

• Experience managing issue governance and remediation at scale

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=66d412c0f39c88fb3ed47f8e5257aac8