ACMV Project Manager

KONTOURZ PTE. LTD.

Job Description:

- Prepare quotations for chillers, retrofit works, and related HVAC projects.

- Manage a portfolio of key accounts (consultants, main contractors, dealers, end-users) and act as the main customer representative for all matters.

- Develop and execute account plans to grow existing customers and open new accounts.

- Ensure consistent follow-up from quotations stage through to sales conversion and project award.

- Drive sales growth and overall business development to achieve assigned sales targets.

- Build and cultivate strong relationships with HVAC/chiller contractors, project dealers, distributors, and direct customers.

- Identify opportunities with existing and new customers and update them on service value-added offerings.

- Plan and execute marketing and customer engagement initiatives to support lead generation and branding.

- Understand customer and market needs to determine pricing and sellingstrategies, and provide market/competitive feedback.

- Manage accounts receivable within defined credit limits and timelines.

- Perform basic project design, equipment selection, and sizing inaccordance with customer specifications and good HVAC practice.

- Understand chilled water systems, chiller plants, airside systems, andgeneral HVAC/ACMV scope to bid effectively.

- Conduct site surveys, measurements, and attend pre-bid walk throughs orclarification meetings where required.

- Coordinate with internal teams (Technical Support, Operations, Management) to develop proposals, tender submissions, clarifications, and contractual documents.

- Create quotations and follow up specifically for retrofit/service job opportunities (equipment replacement, upgrades, energy improvement).

- Develop and track project plans, budgets, and schedules; prepare status reports and ensure delivery within agreed specs, timelines, and cost.

- Source, liaise, and negotiate with suppliers and vendors; compile and assess quotations, prepare costing sheets and BOQs.

- Research and recommend new chiller and HVAC technologies to enhance solutions and project offerings.

- Work closely with Technical Support and Operations to provide solutions that meet customer requirements and address technical issues.

- Oversee after-sales activities to ensure high customer satisfaction, including coordination of service, rectification, and follow-up.

- Organize regular service reviews with customers and internal Ops teams on critical issues and performance.

- Resolve complaints by investigating issues with relevant stakeholders and recommending practical solutions.

- Maintain accurate documentation and track results for all sales, project, and service activities.

- Compile reports across different segments (sales pipeline, project status, customer feedback) for effective management.

- Analyze competitors’ actions and identify their weaknesses to sharpen sales strategies.

- Introduce innovative technological solutions and tools to enhance sales efforts and value propositions.

- Engage in continuous learning related to chiller technologies, HVAC trends, and energy-efficient solutions.

- Perform other relevant duties as assigned by management.

*Requirements*

- Bachelor’s Degree or Diploma in Mechanical Engineering, Building Services, or related discipline.

- At least 2–5 years of relevant experience inHVAC/ACMV/chiller sales or project-based retrofit work.

- Strong understanding of chilled water systems, chiller plants, HVAC designs, airside systems, and industry practices.

- Able to read, analyze, and interpret engineering and mechanical documents (drawings, specifications, instructions, and correspondence).

- Proficient in defining problems, collecting data, analyzing facts, anddrawing valid conclusions.

- Good knowledge of project sales processes, including tendering,proposal preparation, and contract review.

- Strong skills in communication, interpersonal relations, negotiation, presentation, and customer-focused solutions.

- Proficient in MS Excel and PowerPoint; able to adapt quickly to different platforms and multitask effectively.

- Able to work effectively under pressure, meet tight deadlines, and maintain high attention to detail.

- Adaptable, willing to learn new technologies, tools, and methods to enhance performance.

- Knowledge of Green Mark requirements and certification processes is an added advantage.