Discipline Support Officer (DSO)

RAPSYS TECHNOLOGIES PTE. LTD.

Duties & Responsibilities

Provide a visible, reassuring adult presence by conducting systematic patrols in high-movement areas during recess, lunch breaks, and lesson transitions.
Maintain active supervisory presence in the school canteen and Multi-Purpose Hall during daily recess periods.
Support proactive discipline strategies and facilitate simple peer reconciliation or mediation where appropriate.

Record and monitor latecomers arriving after 7:30 AM and manage the associated data.
Maintain a structured, quiet environment for suspended students to ensure learning continuity during their in-house suspension.
Guide students through structured reflective activities and assist in their smooth transition back into the classroom.

Conduct preliminary fact-finding investigations and interviews regarding disciplinary incidents.
Obtain accurate student and witness statements safely and appropriately.
Compile evidence and prepare structured incident reports for submission to Key Personnel for further directions.

Collate, organize, and update discipline-related documentation, including latecoming records, statements, and incident metrics using Excel spreadsheets.

Uniformed Services: Ideally possesses a background in a uniformed service (e.g., Singapore Police Force, Singapore Prison Service, or equivalent).
Track Record: Minimum of 3 years of experience involving youth-related case investigation, behavioral support, and restorative work.

Behavioral Intervention: Demonstrated competency in conflict management, de-escalation techniques, and calm, proportionate behavioral intervention.
Communication: Strong interpersonal and communication skills to engage constructively with young students, parents, and school staff.
Administrative Accuracy: Solid proficiency in incident observation, formal report documentation, and basic data entry (specifically managing Microsoft Excel spreadsheets).

Approach: A firm yet deeply respectful approach; ability to build rapport with primary school students while upholding firm boundaries and expectations.
Restorative Ethics: Strongly aligned with a care-based, restorative discipline philosophy that prioritizes student growth, empathy, and strengthening the Teacher-Student Relationship (TSR).
Discretion: Proven ability to maintain strict confidentiality, procedural fairness, sound judgment, and professional maturity at all times.