Building Operations, Facilities Services

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JD Summary

The Technical Facilities Technician is responsible for assisting in the overall maintenance and repair of building systems and equipment within the facility, ensuring smooth and efficient operations. This position requires a strong technical background and the ability to troubleshoot, diagnose, and resolve issues related to various systems, such as HVAC, electrical, plumbing, and other mechanical equipment.

JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology.

Duties & ResponsibilitiesProvide support in general activities and any other duties as assigned by Facilities Management team

Support onsite JLL FM team

Efficiently conduct site walk. Conduct daily grounds inspections, removing debris and completing repairs and maintenance as needed to ensure facilities safety and maintain a clean environment.

Support FM team with daily/ monthly/ quarterly preventive maintenance

Provide facility specific assistance to event team as needed or requested i.e. In-house events setup and set down

Liaising with building management for submission of RA, PTW, SWMS

Liaise contractors with regards to scheduled maintenance and project works

Attending to complains and feedbacks

Manage & maintain facility management tasks as assigned

Ensure appropriate follow up with users

Seek to continuously improve processes, systems, and overall client satisfaction

Responsible for basic building repairs such as plumbing, carpentry, painting, plastering, light bulbs change, locks/keys replacement

Moving/transporting office furniture, equipment and supplies in /around building(s) and grounds in the course of executing their duties

Requirements

Relevant certifications or training courses in facilities management may be preferred. With at least 3 years of experience in facilities management, operations or related fields is required for this role.

Technical Skills: Must be skilled in a variety of technical areas, including electrical systems, plumbing, HVAC, and general maintenance. They should have experience with hand and power tools, as well as diagnostic equipment.

Communication Skills: Good communication skills are essential for facilities technicians, as they will need to interact with coworkers, supervisors, and users on a regular basis. Should be able to explain technical information clearly and concisely, as well as provide excellent customer service.

Problem-Solving Skills: Must be able to identify problems, diagnose issues, and develop solutions quickly and effectively. They should have a strong attention to detail and be able to work independently to solve complex issues.

Safety Knowledge: Should have a strong understanding of safety protocols and be able to work in compliance with Occupational Safety and Health Administration (OSHA) guidelines and regulations.

Flexibility: Should be able to adapt to changing situations and work schedules, as emergencies and unexpected events may arise.

Time Management: Should be able to manage their time effectively, prioritize tasks, and meet deadlines. They should also be able to track their work and maintain records of completed tasks and maintenance schedules.

Interpersonal skills: Should be a team player and able to work collaboratively with other departments and stakeholders. The ability to manage relationships with vendors and contractors is also important.

Physical Ability: Facilities technicians may need to lift heavy equipment and materials, climb ladders, and work in confined spaces or at heights. They should be in good physical condition and able to perform these tasks safely.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.