Facilities Technician

Role Summary

The Facilities Technician supports the maintenance and operation of building systems to ensure a safe, efficient, and well-maintained workplace. This role is responsible for delivering preventative and corrective maintenance, supporting site operations, and contributing to a high standard of customer service aligned with organizational and client expectations.

Key Responsibilities

• Perform routine inspections and site walks to ensure facilities are safe, clean, and operating efficiently.
• Carry out preventive and corrective maintenance activities across building systems, including HVAC, electrical, plumbing, and general repairs.
• Troubleshoot, diagnose, and resolve technical issues in a timely and effective manner.
• Support the Facilities Management (FM) team in daily, monthly, and quarterly maintenance activities.
• Assist with setup and breakdown of in-house events and workplace activities as required.
• Coordinate with building management for submission of required permits (e.g., RA, PTW, SWMS).
• Liaise with contractors and vendors for scheduled maintenance and project works.
• Respond to user requests, feedback, and complaints, ensuring timely resolution and follow-up.
• Maintain accurate records of maintenance tasks, inspections, and completed work.
• Perform basic building repairs such as carpentry, plumbing, painting, plastering, lighting replacements, and lock repairs.
• Support the movement of office furniture, equipment, and supplies as part of operational requirements.
• Adhere to health, safety, and environmental (EHS) standards and ensure compliance with relevant regulations.
• Identify opportunities to improve processes, systems, and overall service delivery.

Qualifications

• Diploma or technical certification in Facilities Management, Engineering, or related field, with at least 3 years of relevant experience.
• Strong technical knowledge of building systems (HVAC, electrical, plumbing) and hands-on maintenance experience.
• Proven ability to troubleshoot, diagnose, and resolve issues effectively using appropriate tools and methods.
• Good understanding of health, safety, and environmental regulations and compliance requirements.
• Strong communication, interpersonal, and customer service skills, with the ability to work well with stakeholders and teams.
• Organized, adaptable, and proactive, with strong problem-solving skills and the ability to manage tasks independently in a dynamic environment.