Senior Executive (Learning & Development and Employee Engagement)

We are seeking a proactive and experienced HR professional to support the full spectrum of including employee engagement, policy development, compliance, learning and development.

This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about building strong people practices that support organisational goals.

a. Learning & Development

• Identify and implement training and development programs that address employees' learning needs.
• Conduct Learning Need Analysis by working closely with departments to identify learning needs, formulate and deploy learning plans.
• Coordinate logistics for internal training programmes, including scheduling, venue booking, trainer engagement, and participant registration.
• Source and evaluate external training providers to ensure quality, relevance, and cost-effectiveness.
• Coordinate staff training administration and maintain training records. Generate regular reports on training hours, participation trends, and learning expenditure.
• Track certification validity and support recertification arrangements.
• Support Training funding application (CCTG/CCMDA/CCF etc).
• Support post-training evaluation processes, including participant feedback surveys and trainer assessments.
• Support preparation and monitoring of training budgets.
• Partner with institutes of higher learning to support the demand of Business Units by hiring interns.

b. Employee Engagement

• Work closely with Heads of Department (HODs) to identify, evaluate, and nominate deserving employees for internal and external awards, recognition programmes, and long-service awards.
• Coordinate and administer employee engagement surveys, including survey planning, communication, data collection, and reporting.
• Support employee engagement, and team building activities that foster a positive workplace culture.
• Coordinate employee appreciation activities to enhance staff engagement and recognition.

c. Other administrative functions

• Assist HR audits (internal and external) to ensure proper compliance and recordkeeping.
• Assist in budget preparation and manpower cost analysis.
• Support implementation of HR policies and initiatives.
• Assist in HR transformation and digitalisation projects.
• Prepare monthly birthday wishes & administer birthday voucher issuance.
• Perform any other HR-related duties assigned.

Requirements

• Degree in Business, Human Resource or its equivalent with at least 2 years’ relevant working experience
• Prior experience in Learning & Development is preferred
• HR experience in eldercare or healthcare sector would be an added advantage
• Team player with good interpersonal and organizational skills
• Proficiency in Microsoft Office (Word, Excel, Power point)
• Good oral and written communication skills

Competency

Must Have

• Compensation Management - Level 2
• Employee Communication Management - Level 3
• Human Resource Practices Implementation - Level 2
• PerformanceManagement - Level 3
• Selection Management - Level 3
• Talent Management - Level 4
• Voluntary Exit Management - Level 3
• Benefits Management - Level 3

Good to Have

• Human Resource Service Quality Management - Level 4
• Organisational Culture Development - Level 4

Critical Core Skills

• Communication- Intermediate
• Influence- Basic
• Collaboration- Intermediate
• Adaptability- Intermediate
• Decision Making - Intermediate

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link

SSG | Social Service (skillsfuture.gov.sg)