Sales Executive (Account Manager)
ENTERPRISE ADVANCED SYSTEM INTELLIGENCE PTE. LTD.
Roles & Responsibilities
Sales & Business Development
- Identify, develop, and pursue new business opportunities through prospecting, networking, referrals, and cold-calling activities.
- Conduct product presentations, demonstrations, and sales meetings with clients.
- Prepare and follow up on quotations, proposals, tenders, and sales-related documentation.
- Manage the full sales cycle from lead generation to deal closure and project handover.
- Coordinate closely with project, R&D, and support teams to ensure successful implementation of sold solutions.
- Ensure all post-sales activities, documentation, and customer requirements are completed prior to handover to the respective teams.
Account Management & Customer Relationship
- Build and maintain strong relationships with customers and key stakeholders.
- Act as the primary point of contact for customer enquiries and post-sales support coordination.
- Identify opportunities for upselling, cross-selling, and account expansion.
- Maintain accurate and up-to-date customer, prospect, and sales opportunity records.
Sales Administration & Tender Management
- Assist in the preparation and submission of tenders.
- Compile, organise, and maintain tender-related documents and information.
- Coordinate with internal departments to gather required documents and supporting materials.
- Ensure tender submissions are completed accurately and within deadlines.
- Perform administrative and ad-hoc duties as assigned.
Product Demonstration & Solution Support
- Prepare and arrange demonstration hardware and software for customer presentations and proof-of-concept sessions.
- Develop a good understanding of the Company's solutions, including POS systems, self-ordering kiosks, self-checkout solutions, payment systems, retail management software, and related technologies.
- Work closely with internal teams to recommend suitable solutions based on customer requirements.
Requirements
- Minimum diploma in Business, Sales, Information Technology, or related disciplines.
- Experience in Sales, Business Development, Account Management or related roles for at least 2 years is preferred
- Prior experience in retail technology solutions such as POS systems, retail technology, payment solutions or related software/hardware solutions will be highly advantageous.
- Strong communication, presentation, and interpersonal skills.
- Proficiency in Microsoft PowerPoint and Excel
- Ability to work in a team and manage post-sales enquiry
- Strong attention to detail and organisational skills
- Pleasant, positive and willing to learn
- Outspoken and confidence in speaking to clients via remotely or physically