Supervisor

Job Summary

Supervise and coordinate daily beauty salon operations to ensure high service quality and hygiene standards while supporting staff performance and customer engagement.

Responsibilities

• Oversee daily beauty salon operations to maintain smooth workflow and customer satisfaction
• Guide and evaluate staff performance to enhance service delivery and team effectiveness
• Assist in creating and managing staff schedules to optimize resource allocation and coverage
• Ensure compliance with cleanliness and hygiene standards to provide a safe and welcoming environment
• Address basic customer enquiries and feedback promptly to improve client experience
• Demonstrate responsibility and autonomy in managing tasks and resolving issues
• Collaborate effectively with team members to foster a cooperative work environment
• Adapt work schedule to include weekends and public holidays as required to meet business needs

Preferred competencies and qualifications

• Experience in the beauty salon or service industry to understand operational and customer service dynamics
• Supervisory experience to effectively lead and support staff