Technical Sales Manager - Child JO Adam

• Job Reference: 159749
• Industry: Manufacturing and Production
• Consultant Registration Number: R1439498
• EA License Number: 02C3423

RESPONSIBILITIES

• Develop and execute new business growth strategy based on market insights and business conditions
• Drive organic growth of existing business through account management and support
• Give advice to General Manager about what technical or supply chain competencies should be developed to seize emerging market opportunities
• Keep up to date on industry trends and competitive landscape.

• Customer Relationship Management

• Develop and maintain good, long-term relationships with key accounts, with clear communication and support plans for each
• Ensure Technic has appropriate engagement with key customers at multiple levels: Senior Management, Procurement, Technical, and Manufacturing
• For Global or multi-region accounts, collaborate with sales leaders in other territories to ensure continuity and consistency of message

• Technical Consultation and Support

• Provide technical advice and support to customers, answering their questions and resolving technical issues, and escalate complex issues to the appropriate technical teams.
• Assist customers with product implementation, integration, and optimization.
• Conduct chemical installation in customer production line with support of technical team.
• Provide technical advice and information to Sales GM to develop proposals for customers.

• Project management and Coordination

• Coordinate with internal teams (e.g., development, engineering, support) to ensure timely and effective resolution of client issues.
• Manage customer projects, including defining project scope, timelines, and deliverables.
• Monitor project progress and provide regular updates to customers and internal stakeholders.

• Documentation and Reporting

• Maintain accurate records of client interactions, issues, and resolutions.
• Prepare regular reports on client activity, performance, and satisfaction.
• Document technical solutions and best practices for internal and external use.
• Follow-up with customer service to close aging payments
• Any other ad hoc assignments as delegated by the company from time to time.

Location

Singapore

RECRUITER

Adam Tan

+65 6232 8811

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