(Senior) Sales Engineer

CVISTA HR CONSULTING PTE. LTD.

Develop technical knowledge of in-house manufacturing processes, products features, benefits and materials to effectively promote company products
Stay updated on industry advancements and product innovations to remain competitive in the market

Build and maintain strong relationships with existing and potential customers by understanding their business model, operational needs and pain points
Serve as primary point of contact for customers, offering customized solutions and addressing inquiries regarding product specifications, applications, and sales related matters in a timely and professional manner
Ensure customer satisfaction throughout entire sales process by proactively following up and addressing concerns promptly
Advocate for customers within organization, ensuring their needs and concerns are heard and managed

Collaborate with sales team to implement sales strategies aimed at meeting or exceeding sales targets
Identify new business opportunities, conduct market research and assess competitors’ offerings
Lead contract negotiations and manage end-to-end sales cycle, ensuring alignment with customer requirements and company objectives

Conduct product presentations and meetings with customers to showcase offerings
Work with internal team to customize presentations to address customer-specific challenges, ensuring clarity on the advantages and benefits of offered solutions
Participate in product development process by providing feedback from customers on design, functionality, and performance to improve product offerings

Requirements:

Min Diploma in engineering or related field
3 years of experience in a Sales Engineer, Field Application Engineer, or Technical Sales role, preferably in manufacturing, semiconductor, or industrial environments
Hands-on experience supporting the end-to-end sales cycle, including customer engagement, technical proposal support, and contract negotiation