Guest Experience Crew / Service Team Role
CACAO SOCIAL PTE. LTD.
Mr Bucket Chocolaterie – Dempsey
Location: 13 Dempsey Road, Singapore
About the Role
At Mr Bucket Chocolaterie, we create memorable experiences through chocolate, hospitality, and meaningful connections.
We are looking for warm, energetic, and service-oriented individuals to join our Dempsey team. This is a dynamic role that rotates across our retail boutique, café service, and chocolate experiences/workshops. If you enjoy interacting with people, thrive in a fast-paced environment, and have a passion for hospitality, we'd love to hear from you.
Key Responsibilities
Deliver exceptional guest service across both retail and café operations.
Welcome guests warmly and provide product recommendations on chocolates, beverages, and café offerings.
Take customer orders, serve food and beverages, and ensure a smooth dining experience.
Facilitate and support chocolate experiences, workshops, and guided tastings.
Maintain cleanliness, organisation, and visual presentation of all guest-facing areas.
Ensure products are well-stocked and attractively displayed.
Work closely with team members to deliver seamless daily operations.
Support private events, corporate workshops, and special activations when required.
Uphold Mr Bucket's service standards and create memorable guest experiences.
Requirements
Previous experience in retail, café, hospitality, or customer service is preferred.
Passion for hospitality and creating exceptional guest experiences.
Friendly, confident, and comfortable engaging with customers.
Positive attitude with a willingness to learn.
Able to work efficiently in a fast-paced environment.
Strong communication and teamwork skills.
Flexible to rotate across different service functions and work weekends/public holidays when required.
What We're Looking For
We are looking for team members who:
Enjoy meeting people and creating memorable experiences.
Are warm, approachable, and proactive.
Have an interest in chocolate, food, and hospitality.
Take pride in delivering excellent service.
Pay attention to detail and maintain high presentation standards.
Enjoy working in a collaborative and energetic team environment.
Why Join Mr Bucket?
Work in one of Singapore's leading craft chocolate destinations.
Learn about bean-to-bar chocolate making and specialty products.
Be part of a passionate, supportive, and fun team.
Opportunities to grow across retail, café operations, events, and guest experiences.
To Apply
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