Customer Service (Telemarketing & Sales Agent)

About Carro

Carro has carved out a reputation as Asia-Pacific’s largest online automotive marketplace. This tech

unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9

languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and

change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

● Join the region’s largest online automotive marketplace with offices in 7 countries.

● Firsthand experience at reshaping the automotive industry using the latest technologies

such as AI and machine learning.

● Formal and informal learning and development programmes to support your growth and

career progression.

● Comprehensive benefits including medical, insurance and wellbeing.

● Flexible working arrangements upon request.

● Learn from some of the most experienced mentors in the technology and automotive space.

● Meet and interact with colleagues from all around Asia.

● Pursue opportunities to work at departments in other countries and regions.

● Diverse and inclusive working environment with modern workspaces.

● Fun and engaging employee events, initiatives, and celebrations.

Key Responsibilities

We are seeking a performance-driven and customer-focused Telemarketing Agent to join our growing team. This role plays key part in driving revenue and customer engagement through in/out-bound interactions, lead qualification, and appointment setting. The ideal candidate thrives in target-oriented environment, demonstrates strong communication skills, and is dedicated to delivering high service standards while maintaining compliance and operational discipline.

Qualifications

• High school diploma or equivalent
• At least 1 to 2 years of experience in telemarketing, telesales,or customer service.
• Strong verbal communication and persuasive selling skills.
• Able to work in structured environment with performance tracking systems (e.g. CRM and Tableau
• Familiar with appointment scheduling, SLA metrics, and compliance protocols.
• Able to handle rejection professionally and maintain a positive a ttitude.